Nooly Syrup FAQ
About Nooly Syrups
What makes Nooly coffee syrups different from other brands?
Nooly delivers café-quality flavor with 60% less sugar than leading brands, with just 10g per serving. Made with clean, real ingredients for better balance and taste. No crash, no sh*tty artificial aftertaste – just better-for-you sweetness for your daily cup. Nooly brings bold, modern flavors you simply won’t find in legacy syrup brands.
What sweeteners do you use in Nooly syrups?
We use a balanced blend of agave inulin, pure cane sugar, and monk fruit extract for natural sweetness without the crash.
Are your syrups organic, vegan, non-GMO, and gluten-free?
Yes – all Nooly syrups are vegan, free of gluten, non-GMO, and made with organic ingredients wherever possible.
Where are Nooly syrups made?
Every bottle of Nooly is proudly made in the USA using high-quality, globally sourced ingredients.
How should I store Nooly syrups? Do they need to be refrigerated?
Store in a cool, dry place out of direct sunlight. Nooly can be refrigerated, but isn’t required – just keep tightly sealed after each use.
How long do Nooly syrups last after opening?
Nooly syrups typically last up to 90 days after opening when stored properly.
How to Use Nooly Syrups
How much syrup should I use?
If you like a subtle sweetness, start with 1 tablespoon. For that balanced, café-style sweetness, go with 2 tablespoons. And if you’re extra sweet like us, better make it 3 tablespoons.
What kind of drinks can I use Nooly syrup in?
Our syrups are made for more than just coffee. Use Nooly in:
- Lattes, cold brew, matcha, chai, and tea
- Iced drinks and cold foam
- Milkshakes, mocktails, or cocktails
What’s the best way to mix Nooly syrups into cold drinks?
Add your syrup directly to the drink before adding ice, then stir or shake to blend evenly.
What are the best drinks to make with Nooly syrup?
Try a latte, matcha, or cold foam – or check out our Recipes page for more inspiration.
Shipping & Orders
What is your shipping policy?
We offer flat-rate $5 shipping to cover the cost of nationwide ground delivery. Please see our full Shipping Policy here.
Where do you ship?
We currently ship across the continental United States. Unfortunately, we’re not yet able to ship to Hawaii, Puerto Rico, or other U.S. territories.
How long does shipping take?
Orders ship via USPS and typically arrive within 3 - 5 business days after fulfillment.
What is your refund or return policy?
We don’t accept returns, but if something’s wrong with your order or you’re not satisfied, please contact us within 30 days of delivery. We’ll review each case and may issue a refund or replacement product. While we reserve the right to limit refunds and replacements, we’ll always do our best to make things right.
Can I modify or cancel my order after placing it?
If you need to make changes, please contact us ASAP. We’ll do our best to accommodate before your order ships.